Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name and contact details (email address, phone number, mailing address)
• Professional information (company name, designation, industry)
• Case-related information and legal documents
• Communication preferences
• Payment and billing information

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Legal Services: To provide legal consultation, arbitration, and dispute resolution services
• Communication: To respond to your inquiries and provide updates about your matters
• Service Improvement: To enhance our website functionality and service delivery
• Compliance: To comply with legal obligations and professional regulations
• Marketing: To send newsletters and updates (only with your consent)
• Analytics: To understand user behavior and improve user experience

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: You have given explicit consent for processing
• Contract Performance: Processing is necessary to fulfill our engagement with you
• Legal Obligation: Processing is required by law or regulatory requirements
• Legitimate Interest: Processing is in our legitimate business interests

4. Information Sharing and Disclosure

We maintain strict confidentiality and do not sell your personal information. We may share your information only in the following circumstances:

• With Your Consent: When you authorize us to share information
• Service Providers: With trusted third-party service providers who assist in our operations
• Legal Requirements: When required by law, court order, or legal process
• Professional Advisors: With external counsels, experts, or consultants engaged for your matter
• Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments and updates
• Employee training on data protection
• Secure physical and digital storage systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Legal and professional obligations may require us to retain certain information for specific periods:

• Client files and case documents: Minimum 7-10 years as per Bar Council regulations
• Financial records: As required by tax and accounting laws
• Communication records: Retained for professional indemnity purposes

7. Your Rights

Under the Digital Personal Data Protection Act, 2023 and other applicable laws, you have the following rights:

• Right to Access: Request access to your personal information
• Right to Correction: Request correction of inaccurate information
• Right to Erasure: Request deletion of your information (subject to legal obligations)
• Right to Withdraw Consent: Withdraw consent for processing at any time
• Right to Data Portability: Receive your data in a structured format
• Right to Grievance Redressal: Lodge complaints about data processing

To exercise these rights, please contact us at Judiciumarbitration@gmail.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. International Data Transfers

Your information is primarily stored and processed in India. If we transfer data internationally, we ensure appropriate safeguards are in place in compliance with applicable data protection laws.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Grievance Redressal

In accordance with the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer to address your concerns regarding data processing: